We’re here to help. To ensure you get the fastest possible response, please find the best contact method for your needs below. Our head office hours are 9:00 a.m. – 5:00 p.m. EST, Monday to Friday.
For the Fastest Service: Contact Our Local Offices Directly
For all inquiries related to serving documents, status updates, or questions about a specific file, the fastest method is to contact the local office directly. This connects you with the on-the-ground expert who is handling your file.
Sending your documents and questions directly to the local office will prevent delays and ensure the quickest possible service.
Head Office & General Inquiries
For corporate matters, partnerships, or general inquiries not related to a specific file, please contact our head office in Hamilton.
Canadian Process Serving Inc. (Head Office)142 Catharine Street South
Hamilton, ON L8N 2J8
Toll-Free Phone: 1-800-465-7378
Local Phone: 905-529-1289 / 905-529-2770 / 905-529-9214
General Email: serve@canadianprocessserving.com
Important Notice Regarding Couriers
To ensure the timely and secure delivery of urgent documents to any of our offices, we strongly recommend using courier services such as Purolator, FedEx, or UPS. Please note that we are unable to perform pickups from Canada Post depots. A significant fee will be applied for any file requiring pickup from a postal outlet.
Service Feedback & Escalation
We are committed to providing the best possible service. If you have any concerns or wish to provide feedback, we want to hear from you. Please email our President, Chris Ecklund, directly at: chris at canadianprocessserving.com
